Tai Stars

Account deletion

Delete your Tai Stars account and data

Tai Stars supports an account deletion path from inside the app where available, or you can submit a request below.

Read privacy policy

Submit a deletion request

Use the form below to start the verification process for account deletion.

Having trouble with the security check? Click here.

After submitting, you will receive a verification email. Deletion will only be processed after your confirmation.

In-app deletion steps

Open Tai Stars.

Go to Settings or Family Switchboard.

Select Account, Privacy, or Delete account.

Confirm deletion.

The app will sign you out after processing where supported.

What deletion means

Deletion should remove or deactivate the account and remove household data associated with the account where legally possible.

This may include child profiles, quests, rewards, star history, and photos where legally possible.

What may be retained

Apple or Google may retain subscription and payment records according to their platform rules.

Some legal, accounting, security, backup, or dispute records may be retained where required. Account data is soft-deleted and retained for a 14-day period before permanent deletion.